What are cookies? Cookies are small text files stored on your device when you visit our website. They help us provide a better experience by remembering your preferences and understanding how you use our service.
This Cookie Policy explains how Pingalaa LLC ("Chiti.ai," "we," "us," or "our") uses cookies and similar tracking technologies on our website (chiti.ai, docs.chiti.ai, and focus.chiti.ai). By using our Service, you consent to the use of cookies as described in this policy. This policy should be read alongside our Privacy Policy and Terms of Service.
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to site owners.
Necessary for the Service to function. Cannot be disabled.
Enable enhanced functionality and personalisation.
Help us understand how visitors use our Service.
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| session_token | Essential | Maintains your authenticated session | Session |
| auth_token | Essential | Securely stores authentication credentials | 30 days |
| csrf_token | Essential | Protects against cross-site request forgery | Session |
| user_preferences | Functional | Stores UI preferences and settings | 1 year |
| _ga | Analytics | Google Analytics — distinguishes users | 2 years |
| _gid | Analytics | Google Analytics — distinguishes users (session) | 24 hours |
| _gat | Analytics | Google Analytics — throttles request rate | 1 minute |
This list may be updated as we add new features or services.
You can update your cookie preferences at any time using the panel at the top of this page. Your choices are saved to your browser's local storage.
You can also manage cookies through your browser settings:
Important: Disabling essential cookies will prevent you from logging in and using key features of Chiti.ai. Non-essential cookies can be disabled without affecting core functionality.
To opt out of Google Analytics specifically, install the Google Analytics Opt-out Browser Add-on. You can also opt out via general advertising opt-out tools at optout.aboutads.info.
Some browsers support "Do Not Track" (DNT) signals. Currently, we do not respond to DNT signals as there is no industry standard for interpreting them. We continue to monitor developments and may adjust our practices accordingly.
On mobile devices, you can manage tracking through:
EU users have the right to be informed about cookies, to consent before non-essential cookies are set, to withdraw consent at any time, and to access information about cookies used.
California residents have the right to know what personal information is collected through cookies, to request deletion, and to opt-out of any sale of personal information (we don't sell data).
We comply with applicable cookie laws in all jurisdictions where we operate. Contact us at privacy@pingalaa.com for jurisdiction-specific concerns.
We may update this Cookie Policy to reflect changes to our cookie usage, new features or services, or changes in legal requirements. When we make material changes, we will update the "Last Updated" date and notify you via email or in-app notification.
Pingalaa LLC — Naperville, IL, USA
Privacy Inquiries: privacy@pingalaa.com
General Support: support@chiti.ai
Website: chiti.ai
Summary: We use cookies to keep you logged in, remember your settings, and understand how you use our service. You can manage your preferences using the panel at the top of this page, or through your browser settings. For more detail, see our Privacy Policy.